I work with managing directors and business owners who are struggling with the competing demands of managing sales, marketing, operations, finance and people resources, which means they are working over-long hours, have no time to relax, are stressed about money and would probably agree they cannot see the wood for the trees…
I help practically solve those issues for you, and add value to your business, through a range of techniques that I customise:

• Developing your managers and team leaders using competency-based techniques and behavioural frameworks
• Team building, individual coaching, performance management, functional leadership and management training
• Developing customer satisfaction/loyalty/retention programs
• Creating and analysing employee and customer surveys
• Quality programs, effective use of quality tools and processes with individuals and teams
• Facilitating strategy workshops for you
• Using problem-solving tools to focus on working more effectively or efficiently
• Designing and improving business processes.

One of my clients told me: “You have enabled me to define our 3 year strategy, recruit a Sales Manager, sort out the cash flow, create a workable management process, establish clear roles and responsibilities for everyone, introduce a meaningful appraisal and development system, so that I now feel back in control of my business, I have space to be creative again, my personal production has increased and overall revenue is up by 35%!”

Would you like to know more? Email or phone me today.